Letting Agent Guilty of Trying to Access a Tenant’s Benefit Details

Landlord and Tenant

A letting agent has been fined £200 for trying to access a tenant’s details from the Department of Work and Pensions (DWP).

The agent worked for a letting agency and was responsible for debt collection.  He called the DWP but raised suspicions when he could not give the tenant’s middle name.  The DWP refused to give the information and reported the call to the Information Commissioner’s Office.

The agent was found guilty under the Data Protection Act and the Criminal Attempts Act.  He was also ordered to pay a £15 victim surcharge and £728.60 prosecution costs.

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Jacqueline Penfold
Jacqueline Penfold
Tina Ripley
Tina Ripley