What is Mediation or Alternative Dispute Resolution (ADR)?
Alternative Dispute Resolution, which is sometimes referred to more generally as mediation, is a voluntary method of resolving disputes in business. It can save on the costs and delay of court or tribunal proceedings. Also, it can take on a number of forms, including attending round table meetings with your opponent, negotiating in correspondence and/or attending a mediation meeting. Where the services of a specially trained independent third party (the mediator) are employed to assist the parties in settling disputes.
The courts and tribunal believe that litigation should be a last resort. Therefore an obligation is imposed on parties to a dispute to consider whether ADR is appropriate and if so to use it.