Jacqueline Penfold

Jacqueline was very thorough, explained everything fully, answered all my questions and pointed up a few issues that I had not fully considered. Jacqueline brought the analytical approach required and was acting only in my interests.

Excellent client service – responsive, considered advice delivered at the appropriate time

Special thanks to Mrs J Penfold for the fine work she has carried out for me in an extremely testing period.

I contacted Hart Reade and Co as I wanted some advice regarding a Will dispute. The matter was dealt with by Jacqueline Penfold. Jacqueline provided me with a detailed and comprehensive explanation with clear reasoning of the strength and the weaknesses of my case. Jacqueline was able to answer all my questions and I was extremely confident in her ability and am very grateful to her as I was left in no doubt after I received her advice as to what I needed to do.

I also had contact with her Legal Assistant Della Wood who was professional, polite and prompt with her responses. at all times. Jacqueline also provided me with her charges, which I thought were very reasonable, and I was charged exactly what I was quoted.

I would have no doubt in recommending Hart Reade and Co.

Efficient, friendly and personal service.

The service provided was excellent, especially due to the short time limits involved for a process that I was not initially informed about by my employer. To fit me in at short notice, and with the added Covid restrictions, was very much appreciated.

Would not hesitate to recommend or use you again.  Many thanks.

Jacqueline was very thorough and tenacious!

I felt very comfortable talking to Mrs Penfold and felt she was both approachable and thorough in her analysis of the paperwork.

I received clear, concise advice and information.  My solicitor was friendly, approachable and professional.  I found the whole process stress-free and was made to feel at ease.

“Very helpful and empathetic.”

Helpful, approachable and competent.

Jacqueline was absolutely top class. To explain and help me understand the intricacies of the matter we were working on was very reassuring.

Jacqueline was helpful, straightforward, confident in style and also approachable and supportive.

Very helpful and informative. Clearly explained complex issues. Would highly recommend.

Very pleased with the service I received. I felt that I was being valued and that the lawyer I was dealing with was giving enough time for me to understand all aspects of my case.

Very kind and understanding service.

Just to say thank you for all of your services and your help.

This is the third time we have used your services – for buying a house, writing a Will, and a settlement agreement. As always, everyone was helpful, friendly, professional and efficient.

Jacqueline and her assistant Della were very helpful, friendly and efficient

Thank you! Excellent service, quick, easy & efficient